Article 1 (General Provisions)
These terms and conditions govern the relationship between Abashiri Bus Co., Ltd. (hereinafter referred to as the "Provider") and those who use Doko Bus plus (hereinafter referred to as the "Service") in the Abashiri and Koshimizu areas after agreeing to these terms and conditions and following the methods set out by the Provider (hereinafter referred to as the "User"). If the User does not agree to these terms and conditions, they may not use the Service.

Article 2 (Overview of the Service)
1. The Service provides the following services to the User.
(1) On-demand shared-ride transportation service
The User will board a vehicle operated for the Service (hereinafter referred to as the "Vehicle") arranged by the Provider based on a reservation made by the User in the manner specified in these Terms and Conditions, and will be guided to the destination.
2. A User may participate in the Service by agreeing to these Terms and Conditions, and shall become a User.
3. This Application Information Site: The App Provider's Internet website <https://gurutabi.dokobus-abashiri.jp/> (including the Internet website under this URL, and if the App Provider changes the URL, the changed URL shall apply). In addition, with regard to the conditions set forth on this Application Information Site in these Terms and Conditions, the provisions on this Application Information Site (if the provisions on this Application Information Site are changed, the changed provisions shall apply) also constitute a part of these Terms and Conditions, and are included in the contents of these Terms and Conditions.

Article 3 (On-Demand Shared Transportation Service)
1. The locations of the operation area and boarding and alighting points (hereinafter, the boarding point is referred to as the "boarding point" and the alighting point is referred to as the "alighting point", collectively referred to as the "boarding and alighting points") of the on-demand shared transportation service shall be determined by the provider. Users can check the operation area and the locations of the boarding and alighting points determined by the provider on the App, etc.
2. The period of use of this service is from September 1, 2024 to November 30, 2024. Please note that this service may not be implemented when various events are held in the operation area of this service.
3. Vehicle operation hours during the operation period specified in the preceding paragraph are from 8:00 to 17:00.
4. This app provides the functions listed in the following items (hereinafter referred to as the "Functions"). On-demand shared transportation services linked to this app are provided through this app. Please note that there may be restrictions on the functions that can be used depending on the type of compatible device, the version of this app, etc.
a. Ride reservation application function
This application provides a function that allows users to select their desired departure point and destination from the departure point and destination candidates displayed in the application, and to make a reservation for a ride, including the number of passengers and the desired boarding/drop-off time.
b. Ride information notification function
This application provides a function that performs the dispatch procedure for a vehicle (hereinafter referred to as the "vehicle") operated in cooperation with the application, based on information such as the nearest boarding and alighting points, the number of passengers, and the desired boarding time, which are reserved for the departure point and destination booked in the previous section of the ride reservation application function, and notifies the number of the vehicle responsible for transporting the user and his/her passengers, the identity verification information assigned to the user and his/her passengers, and the scheduled boarding time on the screen of the application where the relevant ride reservation was made.
5. The application provider does not guarantee the suitability of the application for the user's specific purpose of use, the completeness, usefulness, accuracy, reliability, timeliness, etc. of the results of use, and is not liable for any damages incurred by the user in connection with these.
6. A mobile phone, PC, or other terminal (hereinafter collectively referred to as the "terminal, etc.") is required to use this application.

Article 4 (Intellectual Property Rights, etc.)
All intellectual property rights, such as copyrights, related to this App or the information and content provided to users through the provision of this App (hereinafter referred to as "this App Content"), and all other rights belong to the App provider or a third party. The conclusion of the User Agreement does not transfer any of these rights to the User, and the User may use this App and this App Content only to the extent necessary for the use of the Functions based on the User Agreement.

Article 5 (Costs)
To use the on-demand shared transport service, a fare separately determined by the provider is required.In addition, the user is responsible for the costs of using the terminal etc. required to apply for a ride reservation as stipulated in the next article, as well as communication charges etc.

Article 6 (How to apply for a ride reservation)
1. A ride reservation can be made in the following ways.
a. Using this app
Note that the user must prepare the device and other items required for making a ride reservation themselves.
2. A ride reservation application as stipulated in paragraph 1 shall be made in the following way. A ride reservation can be made during operating hours on the desired boarding date. However, depending on road traffic conditions and vehicle operation status, it may not be possible to accept the desired ride reservation.
a. Select a departure point and destination from the departure point and destination candidates displayed on this app, and register the number of passengers and boarding/disembarking times.

Article 7 (Notification of dispatch information, etc.)
1. Based on the application of a ride reservation from a user as specified in the previous article, the provider shall carry out the vehicle dispatch procedure and notify the number of the vehicle responsible for transporting the user and his/her passengers, the scheduled boarding and disembarking times, and the user's identity verification information on the screen of this application where the ride reservation was made. The ride reservation is considered to be established at the time when the user is notified.
2. The provider may not be able to arrange for a vehicle to be dispatched in the following cases.
(1) If the vehicle is full or there is no vehicle available for dispatch.
(2) If it is not possible to enter the designated boarding and disembarking point due to traffic regulations, etc.
(3) If the user violates these terms or there is a risk of violating them.
(4) If the provider temporarily suspends or interrupts this service.
(5) If it is difficult to carry out appropriate dispatch procedures due to other system issues, etc.
3. Vehicle dispatch arrangements will be decided by the provider based on road traffic conditions and vehicle operation status, etc.
4. If a User wishes to change a ride reservation that has been made pursuant to Paragraph 1, the User must cancel the ride reservation in accordance with the next paragraph and then make a new ride reservation in accordance with the previous article.
5. After a ride reservation has been made pursuant to Paragraph 1, the User may cancel the ride reservation on the App screen up until the scheduled boarding time notified pursuant to Paragraph 1.

Article 8 (Boarding and Operation of Vehicles, etc.)
1. When boarding a vehicle for which dispatch arrangements have been made by the Provider pursuant to the preceding article, the User must provide the driver of the vehicle with the User's identity verification information notified pursuant to paragraph 1 of the preceding article in order to verify that the passenger is the User. If the User is unable to provide the driver with the relevant reservation number, the transport company may refuse to allow the User to board the vehicle.
2. In addition to the provisions of the preceding paragraph, the transport company may refuse to allow the User to board the vehicle in accordance with the transport terms and conditions established by the transport company.
3. Taking into account road traffic conditions, vehicle operation status, etc., the vehicle may not be able to operate at the scheduled boarding and alighting times notified at the time of dispatch arrangements.

Article 9 (Prohibitions for Users)
(1) Users shall not engage in any of the following acts:
a. Engaging in any action that violates laws, regulations, or public order and good morals through this service
b. Providing any service to a third party using this service
c. Engaging in any action that may cause harm or damage to the provider or a third party, such as unauthorized access
d. Except as approved by the provider, using any data or information obtained through this service or this app for purposes that exceed the scope of private use permitted by copyright law, such as copying, selling, publishing, or other purposes
e. Infringing the intellectual property rights or other rights of the provider
f. Making false ride reservations
g. Violating any other matters set forth in these terms and conditions
h. Having a third party (including a passenger) engage in any of the acts listed above
(2) Users shall not engage in any of the following acts when using this app.
a. Any act that infringes or may infringe the copyrights, patent rights, utility model rights, design rights, trademark rights, or other intellectual property rights, privacy, or other rights or interests of the App Provider or a third party.
b. Any act that is contrary to public order and morals, or any act that provides information that is contrary to public order and morals to a third party, or any act that may be likely to be so.
c. Any criminal act, any act that is linked to a criminal act, any act that violates laws and regulations, or any act that may be likely to be so.
d. Any act that provides information that is contrary to the facts, or any act that may be likely to be so.
e. Any act that damages the reputation or credibility of the App Provider or a third party, or any act that may be likely to be so.
f. Any act that places an excessive burden on the App Server or other facilities of the App Provider, any act that makes it impossible for the App Provider to provide the App, or any act that interferes with the App Provider's provision of the App, or any act that may be likely to be so.
g. Any act that installs harmful programs such as computer viruses into the App Any act of using or providing the App through or in relation to the App, or any act that may result in such acts.
h. Any act of using or using the App and the App Contents, etc. beyond the scope set forth in Article 4 (Intellectual Property Rights, etc.), such as copying, public transmission (including making transmittable in the case of automatic public transmission), transmission, transfer, loan, modification, adaptation, etc.
i. Any act of modifying or tampering with the App and the App Contents, etc., or reverse engineering (mainly referring to analyzing the contents and converting them into a human-readable form) such as decompiling or disassembling.
j. Any act of removing or changing the copyright notice or other rights notice attached to the App and the App Contents, etc.
k. Any act of installing and using the App in a manner that violates the procedures set forth by the App provider.
l. Any other act that the App provider deems inappropriate.

Article 10 (Suspension or Interruption of the Service)
1. The Provider may temporarily suspend the implementation of the Service when carrying out maintenance, inspection, or construction of facilities, etc., in order to ensure the stable operation of the Service, or when other unavoidable operational or technical circumstances arise. In such cases, the Provider shall notify the User in advance, except in the case of an emergency or unavoidable circumstance.
2. If the provision of the Service is interrupted due to force majeure, such as a natural disaster, incident, or other emergency, or a power supply abnormality or communication line abnormality, the Provider shall not be liable for damages incurred by the User.

Article 11 (Changes, additions, or discontinuation of the Service)
1. The provider may change, add, or discontinue all or part of the content of the Service without prior notice or notification to the user.
2. The provider shall not be liable for any damage suffered by the user as a result of changes to the content of the Service.

Article 12 (Handling of Personal Information)
1. The provider will use the following information obtained from the user (hereinafter referred to as "personal information, etc.") for the purposes listed below, to the extent necessary to achieve those purposes.
(1) Information acquired when reserving a ride for on-demand shared-ride transportation services
a. The boarding and alighting points at which the user wishes to board and alight, and the boarding and alighting points actually used
b. Number of passengers and vehicle used
c. The boarding time desired by the user and the actual boarding and alighting times
d. Date and time of use
e. How to apply for a ride reservation
f. Questionnaire
(2) Other information acquired through on-demand shared-ride transportation services
a. The boarding and alighting points actually used by the user (hereinafter referred to as "boarding and alighting history") and the date and time of use
b. Location information of the vehicle during the ride
(3) Purpose of use
a. To implement this service
b. To provide information about this service
c. To evaluate the effectiveness of the various functions of this service, improve the functions, and improve the quality of the service
d. To improve the accuracy of the dispatch route calculation technology and fare calculation technology of this service
e. To conduct statistics and analysis for the purpose of the provider's development of new services and marketing activities
2. The provider may provide personal information, etc. to NTT DOCOMO, INC., NTT Communications Corporation, DOCOMO Business Solutions, Inc., and Mirai Share Co., Ltd. for the following purposes.
a. For the purpose of implementing various functions of the Service
b. For the purpose of providing information regarding the Service
c. For the purpose of evaluating the effectiveness of each function of the Service, improving functions, and otherwise improving quality
d. For the purpose of improving the accuracy of the dispatch route calculation technology and fare calculation technology of the Service
e. For the purpose of statistics and analysis for the purpose of the Provider's development of new services and marketing activities

Article 13 (Disclaimers)
1. In providing the Service, the Provider does not guarantee to the User the accuracy, suitability for purpose, merchantability, or other non-infringement of rights regarding the various functions provided by the Service, the App, and the Site, and shall not be liable for any damages incurred by the User in participating in the Service, except in cases caused by the Provider's willful misconduct or negligence.
2. Even if the Provider is liable for damages to the User, the scope of the Provider's liability to the User shall be limited to direct damages that would normally arise (excluding lost profits) and shall be capped at 1,000 yen. However, this shall not apply if the damages are caused by the Provider's willful misconduct or gross negligence.

Article 14 (Termination of the Service Agreement by the App Provider)
If the User violates any provision of these Terms, the App Provider may immediately terminate this Agreement without prior notice to the User.

Article 15 (Measures to be taken when the contract is terminated, etc.)
(1) If the contract is terminated, the user will no longer be able to use the app. In this case, the user must promptly delete all copies of the app that are in his/her possession or under his/her control in a manner that makes them unplayable.
(2) Notwithstanding the termination of the contract, the provisions of Article 12 (Handling of personal information), Article 10 (Suspension or interruption of the service) paragraph (2), Article 11 (Changes, additions, or discontinuation of the service) paragraph (2), this Article, Article 16 (Non-conformity of the app with the contract, etc.) paragraph (2), Article 13 (Disclaimers), Article 23 (Transfer of rights, etc.), Article 21 (Exclusive jurisdiction), and Article 24 (Governing law) shall remain in full force and effect.

Article 16 (Non-Conformity of the App, etc.)
(1) If the App Provider finds that the App does not conform to the terms and conditions of the Terms of Use (hereinafter referred to as "Non-Conformity") and determines that it is necessary to remedy the non-conformity, the App Provider will endeavor to provide the App that conforms to the terms and conditions of the Terms of Use or to remedy the non-conformity of the App, but does not guarantee that this will be possible.
(2) The App Provider shall not be liable for any damage suffered by the User due to the non-conformity of the App.

Article 17 (Upgrading the App, etc.)
(1) In the case of Article 11 (Changes, additions, or discontinuation of the Functions) or the previous article, it may be necessary to re-download or upgrade the App.
(2) When upgrading the App in accordance with the previous paragraph, you may not be able to use all or part of the Functions until the upgrade is complete.

Article 18 (Compliance with export-import laws and regulations)
When the User takes the App outside of Japan or is otherwise subject to the laws and regulations related to export and import of Japan or any other country (hereinafter referred to as "export-import laws and regulations"), the User shall comply with such export-import laws and regulations.

Article 19 (Exclusion of Anti-Social Forces)
(1) The User represents and warrants that he/she does not fall under any of the following items, and will not fall under any of the following items in the future.
a. The User (including the User's officers in the case of a corporation or other organization) is an organized crime group, an organized crime member, a person who has been a member of an organized crime group for less than five years, a quasi-member of an organized crime group, a company related to an organized crime group, a corporate racketeer, a social movement fraudster, a special intelligence violent group, or any other person equivalent thereto (collectively referred to as "Organized Crime Member, etc.").
b. If the User is a corporation or other organization, the User has a relationship that is deemed to be one in which an Organized Crime Member, etc. controls the management.
c. The User has a relationship that is deemed to be one in which an Organized Crime Member, etc. is used, such as by conducting transactions with the purpose of obtaining wrongful benefits for the User or a third party, or with the purpose of causing damage to a third party.
d. The User has a relationship that is deemed to be one in which the User is involved, such as by providing funds, etc., or convenience to an Organized Crime Member, etc.
e. If the User is a corporation or other organization, its officers or a person substantially involved in its management have a socially reprehensible relationship with a member of an organized crime group, etc.
(2) The User guarantees that he/she will not commit any of the following acts, either by himself/herself or through a third party.
a. Violent demands
b. Unreasonable demands that exceed legal responsibility
c. Threatening remarks or violence in relation to transactions
d. Acts that damage the credibility of the app provider or interfere with the app provider's business by spreading rumors, using fraudulent means, or using force
e. Any other acts equivalent to the preceding items

Article 20 (Changes to these Terms)
The provider may change these Terms by notifying users in advance if any of the following items apply. If these Terms are changed, the changed Terms will apply from the date of change.
a. When the change to these Terms is in the interest of users in general.
b. When the change to these Terms does not violate the purpose of the service contract and is reasonable in light of the need for the change, the appropriateness of the changed content, and other circumstances related to the change.

Article 21 (Exclusive Jurisdiction)
If litigation arises between a user and a provider in relation to these Terms, the Sapporo District Court or the district court of the user's domicile shall be the exclusive court of first instance.

Article 22 (Language)
Even if these terms and conditions are translated into a language other than Japanese, they will not have legal binding force.

Article 23 (Transfer of Rights, etc.)
The User may not transfer, have them succeed, or offer as security to a third party, in whole or in part, the rights that the User has toward the App Provider or the obligations that the User owes to the App Provider under the Terms of Use.

Article 24 (Governing Law)
The establishment, effect, interpretation and performance of the Terms of Use shall be governed by the laws of Japan.
Supplementary Provisions (August 29, 2024)
These terms and conditions shall come into effect on August 29, 2024.

Updated August 29, 2024